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At The Zero Store , we aim to provide our customers with a smooth and efficient shipping experience. We have developed a detailed shipping policy to ensure transparency and to keep you informed about the shipping process. Please read the following information regarding our shipping policy:

  1. Shipping Destinations:

    • We currently offer shipping to India .
    • If your location is not within our shipping destinations, please contact our customer support team, and we will do our best to accommodate your request.

  2. Shipping Methods and Timeframes:

    • We work with reliable shipping partners to deliver your orders in a timely manner.
    • The shipping options available to you will be displayed during the checkout process.
    • The estimated delivery time will depend on the shipping method selected and your location.
    • Please note that unforeseen circumstances such as weather conditions, customs clearance, or other external factors may affect delivery times. We appreciate your understanding in such situations.

  3. Order Processing Time:

    • Once your order is placed, it will undergo a processing period before being shipped.(2 days)
    • We strive to process and ship orders as quickly as possible.Majorly it will take around 8 - 10 days to delivered .
    • Please allow  2 days  for order processing before your order is dispatched.

  4. Tracking Your Order:

    • Once your order is shipped, you will receive a shipping confirmation email containing a tracking number and instructions on how to track your package.
    • You can also log into your account on our website to view the status of your order and track its progress.

  5. Shipping Costs:

    • The shipping cost for your order will be calculated based on the weight, dimensions, and destination of the package.
    • The shipping charges will be displayed during the checkout process, allowing you to review them before completing your purchase.
    • Cash on delivery is free but there is a tax  a customer need to pay that is 59 rs .

  6. Address Accuracy:

    • It is essential to provide accurate shipping information during checkout.
    • Please double-check your shipping address to ensure that it is correct and complete.
    • We will not be held responsible for any delays or non-delivery caused by incorrect or incomplete addresses.

  7. Package Delivery:

    • Our shipping partners will attempt delivery to the address provided.
    • If no one is available to receive the package, a delivery attempt notice may be left, or the package may be held at a local pickup location.
    • Please follow the instructions provided by the shipping carrier to arrange re-delivery or pick up the package within the specified timeframe.

If you have any questions or require further assistance regarding our shipping policy, please don't hesitate to contact our customer support team. We are dedicated to ensuring that your orders are shipped promptly and arrive safely at your doorstep.